Privacy Policy

1. Information We Collect

We collect the following information:

• Purchase Information: Name, email address, billing address, and payment details (processed securely by Stripe or PayPal)
• License Activation: Email address and computer identifiers for plugin authorization
• Website Analytics: Anonymous usage data to improve our website
• Support Communications: Messages you send to our support team

2. How We Use Your Information

Your information is used to:

• Process your purchases and deliver plugin downloads
• Verify plugin licenses and prevent unauthorized use
• Send order confirmations and update notifications
• Provide technical support
• Send marketing emails (only if you opt in)
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We share data only with trusted service providers who help us operate our business: payment processors (Stripe, PayPal), email providers, and hosting services. These partners are contractually obligated to protect your data.

4. Data Security

We implement industry-standard security measures to protect your data. Payment information is processed using encrypted connections and we never store credit card details on our servers. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing emails at any time
• Request a copy of your data in portable format

6. Data Retention

We retain purchase records for accounting and licensing purposes. You can request deletion of your account, but we may need to retain certain information for legal compliance and fraud prevention.

7. Cookies

Our website uses essential cookies for cart functionality and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy periodically. We'll notify you of significant changes via email or website notice.

10. Contact

Questions about privacy? Contact us at privacy@paraflexaudio.com