Refund Policy
Last updated: January 2026
All Sales Are Final
Due to the nature of digital software products, all sales are final and non-refundable. Once a license key is delivered and the software is available for download, the transaction is complete and cannot be reversed.
Evaluate Before You Buy
We encourage you to review all product documentation, feature lists, and demo content before committing to a purchase. This ensures you know exactly what you're getting.
Why No Refunds?
Digital software cannot be "returned" in the traditional sense:
- License keys are delivered instantly and cannot be un-delivered
- Software can be downloaded immediately after purchase
- There is no way to verify that software has been uninstalled
- Free trials allow full evaluation before purchase
Technical Support
If you're experiencing technical issues with any Paraflex Audio product, please contact our support team at contact@paraflexaudio.com. We're committed to helping you resolve any problems and get the most out of your purchase. Most technical issues can be resolved quickly.
Exceptional Circumstances
In rare cases where a product has a critical defect that cannot be resolved through support, we may consider exceptions at our sole discretion. Contact contact@paraflexaudio.com to discuss your situation.
EU Customers
Under EU consumer law, you have the right to withdraw from a purchase within 14 days. However, by completing your purchase and accessing the digital content, you expressly consent to waive this withdrawal right. This consent is confirmed at checkout.
Questions?
If you have any questions about our refund policy, please contact us at contact@paraflexaudio.com before making a purchase.